Customer Service

Berbera
18/09/2024
Full Time
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Job Overview

  • Date Posted
    18/09/2024
  • Location
    Berbera
  • Expiration date
    --
  • Experience
    2 - 3 Years
  • Gender
    Both
  • Qualification
    Bachelor Degree
  • Career Level
    Officer

Job Description

Responsibilities :

  1. Coordinate with our Sales team on daily basis and align for daily loading/dispatch schedule.
  2. Prepare and arrange necessary shipping documents & attestations, from various departments & government authorities (through Freezone authority).
  3. Work closely on daily basis with Customs, Security & DPW authorities for streamlining both in & out bound shipment prior and post arrangements.
  4. Liaise with WH & dispatch team and ensure smooth/timely dispatch operations.
  5. Check the order payment status (With Finance) prior to dispatch of every order.
  6. Daily coordination with production data entry operator and take timely count of READY TO DISPATCH Final Goods on floor, and share the same with Sales & Warehouse team.
  7. Manage & arrange gate passes for the customer trucks (In & Out).
  8. Share timely reports to Line manager (Supply Chain), and keep Sales, Finance & WH team updated with the daily dispatch updates.

Qualifications and experience:

  • 2 – 3 years’ experience in sales/customer service.
  • Working knowledge of Microsoft Office.
  • Strong communication and interpersonal skills.
  • English language (understamding, spoken and written) is a must.

Interested applicants can apply by submit the CV to Info-somaliland@iffco.com

The CVs submission deadline is Tuesday, September 24th 2024

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